TERMS & CONDITIONS



By accessing this website www.newportbus.co.uk you acknowledge our 'Terms & Conditions' expressed in the downloadable document below. We reserve the right to change our Terms & Conditions at our sole discretion and without any prior notice.

Day Trips - Terms & Conditions

  • Pick-up Point:  All our trips depart from Newport Railway Station (opposite Admiral Insurance), Queensway, Newport. We advise our customers to arrive at least 15 minutes prior to departure. If you have booked your ticket online, please bring your E-Ticket (the Invoice we sent to you by email) as proof of purchase. If you cannot bring your E-Ticket, please ensure you have some ID e.g. your Driving Licence to prove your name/address. Your driver will be pleased to help on the day.
  • Tailor-made Group Excursions:  Newport Transport Limited's Coach Hire, can offer tailor-made day excursions for schools, societies, community centres, business events, or any other group. Our relationships with the UK's biggest theme parks and attractions, allow us to offer you great package deals, whilst meeting your requirements. Sit back, relax, and let us do all the hard work. Happy days!
  • Cancellations:  Newport Transport Limited expects each excursion to be operated as advertised, but reserves the right to cancel any tour at our discretion. In the event of a cancellation, you may accept a comparable alternative, or cancel the booking and receive a full refund. Where you have paid for a trip online, we will only refund the original payment card used in the transaction.

Smartcard Special Offers Terms & Conditions

If you're thinking about purchasing one of our BAMBOO, Passport or Passport Plus Smartcards, then we have a great Special Offer.

BUY ONLINE either a Monthly or Annual smartcard, and we will automatically enter you into our FREE monthly draws for both Monthly and Annual smartcard purchases. WIN and we will add credit to your smartcard, matching the value of your Online Purchase.

  • No cash alternative will be offered as part of this promotion.
  • If you win, you will be excluded from further draws in the following 12 months.
  • Credit will only be added to your Smartcard.
  • Payment by credit card must have been successfully completed and valid.
  • Disputed credit card transactions will invalidate the credit top-up and will be null and void. Any credit unused will be removed from the affected Smartcard.
  • This offer only applies to the BAMBOO, Passport and Passport Plus Smartcards.
  • Draws will take place in the last week of the month following the month of purchase. We will circulate information about our promotion winners in our News and Blog articles.
  • We may use winners details as part of our marketing activity e.g. Mr R Jones (Chepstow) 'Winner Monthly Smartcard Draw'. We will not disclose detailed Personal Information, but you should not participate in this promotion if you don't want us to use your name in this way.
  • Newport Transport Limited reserve the right to cancel or withdraw this offer at any time without providing any explanation.

Newsletter Sign-up Terms & Conditions:

  • No cash alternative will be offered as part of this promotion.
  • If you win, we will provide you with a pre-paid £25 Freedom Smartcard, for use on all our buses. Monthly winners will be excluded from further draws in the following 12 months.
  • This offer only applies to customers who have completed and submitted our Newsletter Sign-up form, or have 'Subscribed' to our Newsletter via one of our other web forms on this website.
  • Newport Transport Limited reserve the right to cancel or withdraw this offer at any time without providing any explanation.

General

These standard Terms & Conditions are governed by the law in force in England & Wales, United Kingdom, and the parties irrevocably submit to the non-exclusive jurisdiction of the courts of England & Wales, United Kingdom and Courts of Appeal, for determining any dispute concerning the standard Terms & Conditions accordingly.

STANDARD TERMS & CONDITIONS STANDARD TERMS & CONDITIONS (44 KB)