Newport Bus Blog

Round Prices for 2020 ...Fare Enough

Newport Transport - Monday, December 30, 2019


From January 5, 2020, we are introducing a simplified fare structure ahead of a string of projects for 2020, starting with the installation of a new ticketing system early in 2020.

This is the first review since February 2018! Simpler prices and a reduced number of options will go towards reducing the time spent looking for coins. However, this is changing for the better as, by the end of January, we plan to have a new ticket machine system in operation.

In the first phase, the new ticket machines will enable payment for bus tickets with all contactless card types as well as Apple Pay and Android Pay. A welcome change for the occasional user or the regular commuter, it will allow quicker boarding time. Phase two will see mobile ticketing being offered to our customers, closely followed by phase three that will see bus real-time information on mobile devices.

The new ticketing machines will enable real-time travel information. Morgan Stevens, Operations Director for Newport Bus explains what it means for Newport Bus:” We are really looking forward to the implementation of this new system. The new ticket machines will enable us to have invaluable passenger insight, which will give us the improved understanding to deliver efficient bus services to all.”

The fare review will only affect the adult, child and youth tickets and the Passport fares for travelling in zone 1 and zone 2. The fares for travelling in Zone 3, which extends the Newport Bus network to Chepstow and Monmouth remain unchanged. To simplify the number of different price options, the discount for Freedom card users will be scrapped together with the Student Passport card, which is replaced by the Youth Passport for under 21 and the adult Passport. The family day tickets, City Hop and Network Rider tickets remain at the same low price. Clikc here for information and request our smartcards. Click here for information on Newport Bus Travel Zones.

As public transport is now dominating the environmental debate, we’re introducing an important change to benefit commuters: our highly discounted annual Passport cards that offer a daily commute at £2.70* for a Passport Plus holder will now be available exclusively via employers, giving staff the added benefit of paying monthly through their salary. Don’t forget to speak to your employer about our Employer Bus Passport scheme.

The new fares are as follows:

Ticket Type
Zone 1
 Zone 2
Adult Single £2.00 £2.50
Adult Day £4.00 £5.00
Adult Weekly £16.00 £20.00
Adult 4-Weekly £50.00 £60.00
Ticket Type
 Zone 1
 Zone 2
Child Single £1.25 £1.75
Child Day £2.50 £2.50
Child Weekly £11.00 £11.00
Child 4-Weekly £33.00 £33.00
Child Annual £350.00 £350.00
Ticket Type
Zone 1
Zone 2
Youth Single £1.35 £1.65
Youth Day  £2.70 £3.40
Youth Weekly £11.00 £13.50
Youth 4-Weekly £34.00 £40.00
Youth Annual £350.00 £415.00

Download our fare information here.

We’re very excited about the upcoming developments for Newport Transport in 2020. Not only we will have the new ticket machine system, but we also have the arrival of fourteen brand new fully electric zero-emission buses and will be launching a mobile-ticketing app, putting us in good stead for the new decade. We would like to thank our passengers for their support and loyalty and would welcome all car users to give the bus a try, as fewer cars on the road will make for easier bus travel and cleaner air for all.

A Christmas Message

Newport Transport - Friday, December 20, 2019


Dear all,

I would like to sincerely thank all our customers for their loyalty and support this year, 2019 was very challenging, however, 2020 is looking to be very exciting with so many new projects, ready to be delivered. I would like to end this year with a glimpse of what's to come.

In early 2020, we will have the installation of a new ticket machine system, which will allow contactless card payments. We will see the arrival of fourteen brand new zero-emission fully electric buses. The new electric vehicles will contribute immensely towards the improvement of the air quality in the City of Newport. They will represent almost 20% of your fleet of buses in the city!

As if this wasn't enough, in early Spring we will be launching a mobile-ticketing app with mobile ticketing functionality and real-time bus information on your mobile. This clear and simple platform will bring Newport Bus into the 21st century and will go a long way towards encouraging drivers to leave the car at home for the benefit of all. Fewer cars = less congestion = cleaner air = quicker bus journey time = a better environment for everyone.

Newport Transport is proud to be part of the fantastic community of Newport and we could not improve and grow without your loyal support. I trust that you will all join me in looking forward to an exciting 2020 for public transport in your City.

Wishing you all a very Merry Christmas and Happy New Year.

Thank you all very much!

Scott Pearson, Managing Director


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