Newport Bus Blog

Introducing Contactless Payment for all bus fares

Newport Transport - Wednesday, February 26, 2020

RIDE CONTACTLESS WITH NEWPORT BUS

We're delighted to annouced that from Sunday 1st March, passengers on Newport Bus will be able to pay using their contactless-enabled bank card for all fares and weekly top-up on their Passport and Bamboo smartcards. The new ticketing machines will also allow passengers to make smartphone payment such as Apple Pay or Google Pay when set up on their mobile device.

Following investment in a new ticketing system, we are now in position to offer contactless payment onboard our entire fleet of local buses.

Contactless payment will simplify the way people pay for their fares and will be especially beneficial in encouraging the occasional bus users to make a switch to bus travel. As the City of Newport is continually attracting more visitors, thanks to the opening of the ICC Wales and other acclaimed events across the City, we expect this will contribute to promoting greener journeys.

This faster method of payment - you only need to ask your driver for the ticket you want and pop bank card onto the reader for your ticket to be printed – will speed up boarding time and make bus travel a better, and easier experience for all. Here how:

CONTACLESS INFOGRAPHIC

The contactless system chosen by Newport Transport is the Ticketer ETM system, which is the industry’s most innovative ticketing solution, and is designed to give passengers the widest possible range of payment options. These new machines fitted with improved GPS-locator will also improve Newport Bus’s ability to provide real-time information. In time, this invaluable data will help deliver a more efficient and reliable bus services for our customers.

“Ticketer are delighted to be involved in this new development for Newport Bus” comments John Clarfelt, CEO of Ticketer “ The convenience of using contactless will allow their passengers greater flexibility and will make bus travel accessible to all, which in turn encourages more people to take the bus.

Scott Pearson, our Managing Director encourage everyone to do something bold and try the bus! In lights of the current environmental challenges and increase in congestion, bus travel needs to become a method of choice and a real alternative to the car.

 




Timetable changes February 2020

Newport Transport - Monday, February 10, 2020

ELECTRIC BUS

From February 17, 2020, Newport Bus is introducing timetables changes to five of its services in response to passenger feedback and reliability issues due to an increasing level of traffic. The routes affected are the 11, Allt-Yr-Yn – Brynglas, 20 A/C Spytty Retail Park via Christchurch Village, 42/43 Moorland Park, X74 Chepstow and 60 Monmouth.

The changes are as follows:

Route 11 – Following our take-over of the Brynglas – Allt-Yr-Yn service last September, Newport Bus has engaged with passengers to understand whether the timetable was meeting the requirement of most passengers. As a result, the hourly service will now operate from quarter to instead of quarter past the hour from 9:00 till 17:00. This change will facilitate connections with other services at peak time. Both inbound (8:15) and outbound (17:10) services to the Civic Centre remain unchanged. Download timetable service 11

Due to regular congestion around Spytty Retail Park, Newport Bus had to make adjustment of a few minutes to some of the intermediary timing points of the services covering the retail park. The routes are 20 A/C, 42/43 and X74. The departure times from Newport Bus Station and the frequency remain unchanged. The Glan Llyn estate will benefit from one extra morning service towards Chepstow at 7:30. Download timetable Service 20. Download timetable Service 42/43. Download timetable Service X74.

The Route 60 Newport to Monmouth via Caerleon, Usk and Raglan has also been subject to adjustments to maintain timetable reliability. Most changes are minor adjustments of a few minutes, earlier or later at intermediary timing points. The main change is the addition of a new service at 14:05 from Newport Bus Station Monday to Friday. The afternoon school service has also been replaced with an all-year-round service at 16:35. Download timetable Service 60.

Newport Bus endeavours to provide timetables for its services that meet passenger needs, traffic and commercial obligations. Morgan Stevens, Operations Director at Newport Bus comments: “We trust that these timetable adjustments will prove useful to our passengers and will assist with journey planning. We, at Newport Bus, are aware of the difficulties in keeping the bus running on time due to congestions, accidents and other delays and are working tirelessly to deliver an effective bus service to the city of Newport. It is in everyone’s interest that bus travel becomes a method of choice and for that, it needs to be made easy and relevant to the passengers.”

All timetables are available for download here on our website and timetable leaflets are available from the travel centre and the bus depot from the 10th of February.

 



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