Newport Bus Blog

Introducing Special Timetable from March 26, 2020

Newport Transport - Wednesday, March 25, 2020

For update information, visit our Routes and Timetables page  and our Coronavirus statement and FAQs.

From Thursday 26th of March, we will operate a special bus timetable from 07:00 to 19:00 and no Sunday service due to a significant reduction in demand and ongoing staff availability since the UK Government detailed further emergency measures.

The company has had to develop and operate a special timetable causing further reduction in bus services. This change will enable us to work with a reduced staff level, whilst protecting a greater number of people and providing a level of public transport for essential travel. Download the timetables.

 

From Thursday we will also enforce strict social distancing measures on our services. Until further notice driving staff will only allow 50% of the seating capacity to be utilised. We ask customers not to sit together and to refrain from using the seats directly behind the driver to assist reducing the risk of spreading the virus.

 

Newport Bus will also carry on with offering FREE alternative transport to NHS and emergency services personnel who live in Newport and Cwmbran where the bus service times do not suit, again offering FREE travel. Those who need to use our alternative travel arrangements can get in touch, providing a telephone number, pick up point, place of work and shift times either via email to our dedicated email address nhs-support@newporttransport.co.uk or phone on 01633 211 202. Free travel is achieved simply by showing their NHS or emergency services ID badge at time of boarding.

Scott Pearson, Managing Director explains: “As a company, we understand how critical it is for people to have access to a bus service for work and essential shopping. By reducing our timetable further, we can prolong our running of the bus services in Newport. I would like to take the opportunity to remind bus users that whilst we have stepped up the cleaning regime on our buses, especially the high touch point areas and the driver’s cabin, we appreciate your effort in practicing social distancing with our staff and between yourself on boarding and using the bus whenever possible.

I am sincerely grateful to all the staff at Newport Transport for doing an amazing job for our customers and for their patience and understanding as we navigate through these unprecedented challenges.”

A statement plus questions and answers on the disruptions to the Newport Bus services can be found on the Newport Bus website here. This will be kept updated; however, for the latest traffic updates, we recommend people to follow the company official Twitter or Facebook pages @NewportBus.

All of the timetables can be found on the website www.newportbus.co.uk/journey-planner or on the Travelinewww.traveline.cymru).

 

Free Transport for Newport NHS and emergency services staff

Newport Transport - Saturday, March 21, 2020

Service removed as of 30th of August 2020 due to capacity issue and increased in normal services.

As the main bus operator in Newport, Newport Bus is reaching out to emergency services personnel: NHS, Ambulance, Fire and Police Service by providing free bus transport on our network of bus services for the duration of the COVID-19 pandemic.

In addition, we will offer alternative transportation to NHS Staff and Emergency services workers as follows:

  • Pick up of residents from Cwmbran and Newport (from their closest bus stop or safe place)
  • Drop off in Newport only (Royal Gwent Hospital, St Woolos, St Cadocs, Police stations, Fire Station)
  • Monday to Friday mini bus service with multiple pick up and drop off points expected

To arrange email name, contact number, address, drop off point and shift time to: nhs-support@newporttransport.co.uk

This alternative transport provision is available for those emergency workers living in both Newport and Cwmbran working in Newport where there is not an alternative Newport Bus service operating. When boarding any of our services simply show your staff ID badge to the driver on boarding.

Scott Pearson, MD for Newport Transport explains: “We understand that reliable transport is key for our emergency workers to get to work so by offering free travel on our bus services and special minibus services for those not on a bus route we can ensure that they can get to where they need to be and provide the amazing care as they do every day.”

Operating on Saturday timetable

Newport Transport - Wednesday, March 18, 2020

From Monday 23rd of March, we will be operating on Saturday timetables due the reduced demand on all our network, and staff availability.

As a result of increased homeworking and government advice on avoiding non-essential travel, the demand on bus services has reduced. Therefore, Newport Bus has decided to operate Saturday timetables across its 43 routes from Monday 23rd of March. Normal weekend services will apply on Saturdays and Sundays.

Scott Pearson Managing Director stated “These are completely unprecedented times, but we will maintain bus services for our customers for as long as we are able to, while carefully following Governmental guidelines. I want to take this opportunity to thank all the staff at Newport Transport for doing an amazing job in very difficult conditions and thank our customers for their patience and understanding as we navigate through these challenges.”

The Customer Service Centre at our Head Office on Corporation Road will be closed to customers from Monday 23rd March; however, our Travel Centre in Friars Walk Bus Station will remain open but please check our website for up to date opening times.

A statement plus questions and answers on the disruptions to the Newport Bus services can be found on the Newport Bus website. This will be kept updated; however, for the latest traffic updates, we recommend people to follow the company official Twitter or Facebook pages @NewportBus.

All of the timetables can be found on the website www.newportbus.co.uk/journey-planner or on the Traveline Cymru website (www.traveline.cymru).

 

 



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