Newport Bus Blog

Presenting Newport Bus App

Newport Transport - Sunday, September 27, 2020

We are delighted to announce the launch of a mobile ticketing and real-time bus tracking app bringing further modernisation to its transport network. The Newport Bus app is available for free and can be downloaded to mobile devices from the App Store and the Google Play Store from Monday, September 28.

Newport Bus mobile app was developed in partnership with UrbanThings using the modern and efficient TicketlessTM platform, already trusted by many bus operators worldwide. This smart ticketing solution provides real-time information (RTI) and mobile ticketing which are integrated with the Newport Bus Ticketer ticket machines. Using a combination of real time data and data-based predictions, the mobile app will also inform passengers of bus occupancy levels and predicted occupancy at bus stops, thus enabling users to plan their journey with social distancing in mind.

The mobile app will bring multiple benefits to bus users. The main features of the Newport Bus app are:

  • Prior purchase of day tickets, weekly and 4-weekly passports for travel within the Newport Bus network.
  • Real-time bus time information and location of the approaching bus. The map also shows the traffic level in the city.stops.

Mobile tickets and passports can also be purchased and gifted to another Newport Bus app user, as well as receiving notifications when the ticket is used, making it ideal for parents to

  • View of the occupancy levels of the approaching buses and the predicted level at individual purchase tickets for their children.

Carl Partridge, CEO, Urban Things says:” We are delighted to be partnering with Newport Transport to provide a smart travel platform that brings together RTI and m-ticketing in a single app. The team there is eager to be at the forefront of new innovations, and we look forward to the ongoing relationship as we work with them to future-proof their systems.”

Scott Pearson, Managing Director for Newport Transport says:” The Ticketless platform provides the ideal solution for Newport Bus. It offers a modern, easy-to-use and reliable mobile travel app to our passengers. Within an increasingly contactless and paperless world, the Newport Bus app has been designed to meet the high expectations of our customer. As part of our service improvement strategy, the launch of the app follows the implementation of contactless payments in March and will bring additional convenience and flexibility to bus travel and I am hopeful that it will encourage more people to give the bus a try and make the switch.”

 

Introducing Contactless Payment for all bus fares

Newport Transport - Wednesday, February 26, 2020

RIDE CONTACTLESS WITH NEWPORT BUS

We're delighted to annouced that from Sunday 1st March, passengers on Newport Bus will be able to pay using their contactless-enabled bank card for all fares and weekly top-up on their Passport and Bamboo smartcards. The new ticketing machines will also allow passengers to make smartphone payment such as Apple Pay or Google Pay when set up on their mobile device.

Following investment in a new ticketing system, we are now in position to offer contactless payment onboard our entire fleet of local buses.

Contactless payment will simplify the way people pay for their fares and will be especially beneficial in encouraging the occasional bus users to make a switch to bus travel. As the City of Newport is continually attracting more visitors, thanks to the opening of the ICC Wales and other acclaimed events across the City, we expect this will contribute to promoting greener journeys.

This faster method of payment - you only need to ask your driver for the ticket you want and pop bank card onto the reader for your ticket to be printed – will speed up boarding time and make bus travel a better, and easier experience for all. Here how:

CONTACLESS INFOGRAPHIC

The contactless system chosen by Newport Transport is the Ticketer ETM system, which is the industry’s most innovative ticketing solution, and is designed to give passengers the widest possible range of payment options. These new machines fitted with improved GPS-locator will also improve Newport Bus’s ability to provide real-time information. In time, this invaluable data will help deliver a more efficient and reliable bus services for our customers.

“Ticketer are delighted to be involved in this new development for Newport Bus” comments John Clarfelt, CEO of Ticketer “ The convenience of using contactless will allow their passengers greater flexibility and will make bus travel accessible to all, which in turn encourages more people to take the bus.

Scott Pearson, our Managing Director encourage everyone to do something bold and try the bus! In lights of the current environmental challenges and increase in congestion, bus travel needs to become a method of choice and a real alternative to the car.

 





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