From February 17, 2020, Newport Bus is introducing timetables changes to five of its services in response to passenger feedback and reliability issues due to an increasing level of traffic. The routes affected are the 11, Allt-Yr-Yn – Brynglas, 20 A/C Spytty Retail Park via Christchurch Village, 42/43 Moorland Park, X74 Chepstow and 60 Monmouth.
The changes are as follows:
Route 11 – Following our take-over of the Brynglas – Allt-Yr-Yn service last September, Newport Bus has engaged with passengers to understand whether the
timetable was meeting the requirement of most passengers. As a result, the hourly service will now operate from quarter to instead of quarter past
the hour from 9:00 till 17:00. This change will facilitate connections with other services at peak time. Both inbound (8:15) and outbound (17:10) services
to the Civic Centre remain unchanged. Download timetable service 11
Due to regular congestion around Spytty Retail Park, Newport Bus had to make adjustment of a few minutes to some of the intermediary timing points of the
services covering the retail park. The routes are 20 A/C, 42/43 and X74. The departure times from Newport Bus Station and the frequency remain unchanged.
The Glan Llyn estate will benefit from one extra morning service towards Chepstow at 7:30. Download timetable Service 20.
Download timetable Service 42/43. Download timetable Service X74.
The Route 60 Newport to Monmouth via Caerleon, Usk and Raglan has also been subject to adjustments to maintain timetable reliability. Most changes are minor adjustments of a few minutes, earlier or later at intermediary timing points. The main change is the addition of a new service at 14:05 from Newport Bus Station Monday to Friday. The afternoon school service has also been replaced with an all-year-round service at 16:35. Download timetable Service 60.
Newport Bus endeavours to provide timetables for its services that meet passenger needs, traffic and commercial obligations. Morgan Stevens, Operations Director at Newport Bus comments: “We trust that these timetable adjustments will prove useful to our passengers and will assist with journey planning. We, at Newport Bus, are aware of the difficulties in keeping the bus running on time due to congestions, accidents and other delays and are working tirelessly to deliver an effective bus service to the city of Newport. It is in everyone’s interest that bus travel becomes a method of choice and for that, it needs to be made easy and relevant to the passengers.”