Newport Bus Blog

Operating on Saturday timetable

Newport Transport - Wednesday, March 18, 2020

From Monday 23rd of March, we will be operating on Saturday timetables due the reduced demand on all our network, and staff availability.

As a result of increased homeworking and government advice on avoiding non-essential travel, the demand on bus services has reduced. Therefore, Newport Bus has decided to operate Saturday timetables across its 43 routes from Monday 23rd of March. Normal weekend services will apply on Saturdays and Sundays.

Scott Pearson Managing Director stated “These are completely unprecedented times, but we will maintain bus services for our customers for as long as we are able to, while carefully following Governmental guidelines. I want to take this opportunity to thank all the staff at Newport Transport for doing an amazing job in very difficult conditions and thank our customers for their patience and understanding as we navigate through these challenges.”

The Customer Service Centre at our Head Office on Corporation Road will be closed to customers from Monday 23rd March; however, our Travel Centre in Friars Walk Bus Station will remain open but please check our website for up to date opening times.

A statement plus questions and answers on the disruptions to the Newport Bus services can be found on the Newport Bus website. This will be kept updated; however, for the latest traffic updates, we recommend people to follow the company official Twitter or Facebook pages @NewportBus.

All of the timetables can be found on the website www.newportbus.co.uk/journey-planner or on the Traveline Cymru website (www.traveline.cymru).

 

 


A Christmas Message

Newport Transport - Friday, December 20, 2019


Dear all,

I would like to sincerely thank all our customers for their loyalty and support this year, 2019 was very challenging, however, 2020 is looking to be very exciting with so many new projects, ready to be delivered. I would like to end this year with a glimpse of what's to come.

In early 2020, we will have the installation of a new ticket machine system, which will allow contactless card payments. We will see the arrival of fourteen brand new zero-emission fully electric buses. The new electric vehicles will contribute immensely towards the improvement of the air quality in the City of Newport. They will represent almost 20% of your fleet of buses in the city!

As if this wasn't enough, in early Spring we will be launching a mobile-ticketing app with mobile ticketing functionality and real-time bus information on your mobile. This clear and simple platform will bring Newport Bus into the 21st century and will go a long way towards encouraging drivers to leave the car at home for the benefit of all. Fewer cars = less congestion = cleaner air = quicker bus journey time = a better environment for everyone.

Newport Transport is proud to be part of the fantastic community of Newport and we could not improve and grow without your loyal support. I trust that you will all join me in looking forward to an exciting 2020 for public transport in your City.

Wishing you all a very Merry Christmas and Happy New Year.

Thank you all very much!

Scott Pearson, Managing Director

Frequently Asked Questions On Newport Electric Buses

Newport Transport - Monday, November 18, 2019

NEWPORT BUS

Following comments on our social media pages, please find below answers to the most common questions received on our fully-electric buses. Please do not hesitate to comment below. We will endeavour to respond to any relevant comments.

  1. Electronic and buses – what about if the bus runs out of power?
  2. The electric bus will not be running out of power. In operations, the bus will return to the depot when the charge reaches approximately 20%. This first addition to our fleet is an ex-demonstrator bus. However, the next fourteen buses will have a higher power charge, which will increase the range of operation.

  1. Electric buses are not really zero emission vehicles as electricity is required to charge the batteries. What is the infrastructure in place at the depot?
  2. Newport Transport has partnered with Zenobe Energy, an independent owner and operator of energy storage. Working with Zenobe ensure that the energy required to charge the buses will be from renewable sources. Newport Transport already utilises 214 solar panels and this is in the process of being expanded. We are working with our partners to ensure that the operations of our electric buses will be as close to zero emission as possible.

  1. It has been reported in the press about children as young as five years old working in mines to get the elements to make the electric batteries.
  2. The elements mined to produce the batteries supplied by Yutong are iron, phosphate and lithium. The reference to child labour is in relation to the mining of cobalt, which is not used in these batteries.
    By working with reputable partners, we ensure that due diligence was given to the accreditation of suppliers.

  1. Will the bus be able to operate a whole day on one charge?
  2. The current bus is expected to cover 187 km (116 miles) on a single charge, making it suitable for most routes around the City of Newport. The next new fourteen buses will benefit from larger batteries increasing the range to 380 km.

  1. What route will the electric bus be operating on?
  2. The current bus is used on most of the routes that currently operate a full-size single-deck vehicle. The mid-term objective is to lower the air pollution in the areas of the city which suffer the most with poor air quality. Therefore, seven of the fourteen buses will be dedicated to the Caerleon Road corridor, which has two areas of poor air quality. The other seven buses will be allocated closer to the time of operation.

  1. The electric bus appears to be a small bus with steps inside, making it dangerous for the elderly and disabled and with very limited seating.
  2. All buses are low floor and compliant with the Disability Discrimination Act (DDA). The Yutong E12 electric buses ordered by Newport Transport are similar to our current single-deck fleet and have a seating capacity of 39 seats.
    We are reviewing the option of a smaller bus to operate on the routes that can only cope with smaller size vehicles.

  1. Will this first electric bus be permanent in the streets of Newport?
  2. The introduction of electric buses in the Newport Transport fleet is part of our bus replacement strategy. Thanks to the partnership in place with Pelican Engineering and Zenobe Energy, the cost of an E12 is comparable to a diesel bus. In addition, there are substantial financial savings due to lower maintenance requirements, believed to be in the region of 33% compared to a diesel bus.
    At present, the limitation to extend the introduction of the electric buses is the range. Newport Transport required a third of its vehicle to exceed the current range of 340 km of the new vehicles. This will improve overtime as battery technology improves.

  1. Why did you choose the Yutong E12?
  2. We have trialled various models of electric buses over the last 12 to 18 months in order to choose the one that will be best suited to our network. The feedback received on the Yutong demonstrator was very positive. Research into driver and passenger acceptance showed a 94% rating from passengers and 96% from drivers, in contrast with scores in the region of 70-80% on the previous vehicles tested.
    In addition, the manufacturer Yutong is one of the largest electric bus manufacturers in the world, with the experience of thousands of buses with the same battery and drive train in service.

    Further information is available on our partners' websites:
    Pelican Engineering / Yutong https://pelicanyutong.co.uk/yutong-e12-the-first-electric-bus-in-service-in-wales/
    Zenobe Energy https://zenobe.co.uk/zenobe-on-bbc-wales/

Enjoy a book on us when you ride with Newport Bus

Newport Transport - Wednesday, May 15, 2019

 


As the principal bus operator in the city of Newport, we are delighted to announce the release of free personal on-board entertainment on all our main bus routes. Newport Bus vehicles are now equipped with the Bustle Entertainment platform!

Thanks to an update of our on-board Wi-Fi system, Newport Bus can now offer passengers with free access to audio and visual entertainment, such as e-books, audiobooks, podcasts, magazines and games.

The system is simple, with the entertainment platform appearing automatically on the login screen when passengers connect to the on-board Newport-Wifi using their mobile device, phones or laptops.

From the main page, the customer can choose from a selection of e-books, audio books and podcasts as well as browse magazines or play games. They can come back to the portal and their chosen activity later too, by simply entering www.bustlewifi.com while connected to the on-board WiFi hotspot. The content is managed by a third-party company is renewed every 3 months. Passengers have also the option to simply go online by selecting the Go Online button.

And, there’s no need to create an account or download an app to take advantage of this!

As Morgan Stevens, our Director of Delivery explains:” A bus journey to work or school is becoming more than just a journey, but a time to unwind and relax, especially on the extended routes of Cardiff, Cwmbran and Chepstow.”

We’re delighted to be able to bring a free entertainment package to our customers. At Newport Bus, we always strive to deliver the best journey experience to the people of Newport and the surrounding communities.

 


Newport Bus Travel Centre Friars Walk

Dezines Internet - Friday, December 18, 2015

Newport Bus are delighted to announce that our brand new Travel Centre is now open. Situated in Newport Central Bus Station, at the entrance to Friars Walk Shopping Centre, we are confident that our modern facility and friendly staff, will provide the people of Newport with a first class service.

We very much look forward to serving the City of Newport and beyond, and wish all our customers a very Merry Christmas and a peaceful New Year.

Star Wars Darth Vader in Newport

Newport Transport - Thursday, December 17, 2015

 

Have you seen Darth Vader or his Storm Troopers on our buses?  May the force be with you - always!

Newport Bus MOT & Service Centre

Newport Transport - Friday, October 16, 2015

Newport Bus are very pleased to have completed the refurbishment of our MOT & Service Centre.



These images taken by Dezines Internet Solutions Limited - show the new signage at the front of our premises and our warm and comfortable customer reception area - reinforcing the fact that we do much more than just bus travel. Our friendly staff will make you feel very welcome, and you can help yourself to hot or cold drinks, read daily newspapers or watch our flat screen television while we complete your vehicle testing.

If you're looking to have your vehicle MOT tested now or in the future, then we provide the expertise and great customer service excellence, all at a fair price you can trust. Our services cover not only cars but also vans, motorhomes, mini-buses and buses. Did you know that we are an approved UNIPART Car Care Centre and that all of our work is guaranteed for 12 months?

If you would like to book your vehicle in for an MOT, please fill the booking form online today:  BOOKING ONLINE TODAY.


Epic 300 Mile Charity Cycle Ride Sparkle Appeal

Newport Transport - Tuesday, August 25, 2015

Newport Bus Fleet Luxury New Mercedes Minibuses

Newport Transport - Saturday, August 22, 2015

With comfortable leather seats, these brand new luxury 19 seat Mercedes Minibuses are perfect for traveling in smaller groups. Our air conditioned luxury mini-buses are available for short term hire, airport transfers, concerts, party nights, business functions and special occasions - seating up to 19 passengers. Our mini-buses feature radio and CD players, seatbelts, and a spacious luggage compartment. Read more ..... or BOOK ONLINE.




WWI Memorial Bus - Nephew Visits Newport Bus

Newport Transport - Friday, July 24, 2015

Newport Bus were delighted to have a visit from the nephew of one of our former colleagues Rifleman Edward James Bailey, who fell during WWI near Ypres.

Mr and Mrs Woodman who left Newport over 40 years ago, visited the city to see one of the buses we have dedicated to Mr Woodman's uncle Edward James Bailey. Newport Bus currently have six buses within the fleet with graphics and names in the memory of the brave souls who fell during WWI, and who had worked for Newport Transport before their deployment.

Below are some of the pictures captured by staff during the visit, which included Mr and Mrs Woodman having a tour of the city in the very same bus dedicated to Mr Woodman's uncle .... registration YN53 GGY, and a visit to our bus depot offices to view the memorial wall plaque. Newport Transport also presented Mr Woodman with a wooden, period double decker bus model.

We would like to say a big thank you to Mr and Mrs Woodman for visiting us, and refreshing our memories of times bygone and reminding us all of the sacrifice made by the people of Newport.


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