Newport Bus Blog

Introducing Contactless Payment for all bus fares

Newport Transport - Wednesday, February 26, 2020

RIDE CONTACTLESS WITH NEWPORT BUS

We're delighted to annouced that from Sunday 1st March, passengers on Newport Bus will be able to pay using their contactless-enabled bank card for all fares and weekly top-up on their Passport and Bamboo smartcards. The new ticketing machines will also allow passengers to make smartphone payment such as Apple Pay or Google Pay when set up on their mobile device.

Following investment in a new ticketing system, we are now in position to offer contactless payment onboard our entire fleet of local buses.

Contactless payment will simplify the way people pay for their fares and will be especially beneficial in encouraging the occasional bus users to make a switch to bus travel. As the City of Newport is continually attracting more visitors, thanks to the opening of the ICC Wales and other acclaimed events across the City, we expect this will contribute to promoting greener journeys.

This faster method of payment - you only need to ask your driver for the ticket you want and pop bank card onto the reader for your ticket to be printed – will speed up boarding time and make bus travel a better, and easier experience for all. Here how:

CONTACLESS INFOGRAPHIC

The contactless system chosen by Newport Transport is the Ticketer ETM system, which is the industry’s most innovative ticketing solution, and is designed to give passengers the widest possible range of payment options. These new machines fitted with improved GPS-locator will also improve Newport Bus’s ability to provide real-time information. In time, this invaluable data will help deliver a more efficient and reliable bus services for our customers.

“Ticketer are delighted to be involved in this new development for Newport Bus” comments John Clarfelt, CEO of Ticketer “ The convenience of using contactless will allow their passengers greater flexibility and will make bus travel accessible to all, which in turn encourages more people to take the bus.

Scott Pearson, our Managing Director encourage everyone to do something bold and try the bus! In lights of the current environmental challenges and increase in congestion, bus travel needs to become a method of choice and a real alternative to the car.

 




Round Prices for 2020 ...Fare Enough

Newport Transport - Monday, December 30, 2019


From January 5, 2020, we are introducing a simplified fare structure ahead of a string of projects for 2020, starting with the installation of a new ticketing system early in 2020.

This is the first review since February 2018! Simpler prices and a reduced number of options will go towards reducing the time spent looking for coins. However, this is changing for the better as, by the end of January, we plan to have a new ticket machine system in operation.

In the first phase, the new ticket machines will enable payment for bus tickets with all contactless card types as well as Apple Pay and Android Pay. A welcome change for the occasional user or the regular commuter, it will allow quicker boarding time. Phase two will see mobile ticketing being offered to our customers, closely followed by phase three that will see bus real-time information on mobile devices.

The new ticketing machines will enable real-time travel information. Morgan Stevens, Operations Director for Newport Bus explains what it means for Newport Bus:” We are really looking forward to the implementation of this new system. The new ticket machines will enable us to have invaluable passenger insight, which will give us the improved understanding to deliver efficient bus services to all.”

The fare review will only affect the adult, child and youth tickets and the Passport fares for travelling in zone 1 and zone 2. The fares for travelling in Zone 3, which extends the Newport Bus network to Chepstow and Monmouth remain unchanged. To simplify the number of different price options, the discount for Freedom card users will be scrapped together with the Student Passport card, which is replaced by the Youth Passport for under 21 and the adult Passport. The family day tickets, City Hop and Network Rider tickets remain at the same low price. Clikc here for information and request our smartcards. Click here for information on Newport Bus Travel Zones.

As public transport is now dominating the environmental debate, we’re introducing an important change to benefit commuters: our highly discounted annual Passport cards that offer a daily commute at £2.70* for a Passport Plus holder will now be available exclusively via employers, giving staff the added benefit of paying monthly through their salary. Don’t forget to speak to your employer about our Employer Bus Passport scheme.

The new fares are as follows:

Ticket Type
Zone 1
 Zone 2
Adult Single £2.00 £2.50
Adult Day £4.00 £5.00
Adult Weekly £16.00 £20.00
Adult 4-Weekly £50.00 £60.00
Ticket Type
 Zone 1
 Zone 2
Child Single £1.25 £1.75
Child Day £2.50 £2.50
Child Weekly £11.00 £11.00
Child 4-Weekly £33.00 £33.00
Child Annual £350.00 £350.00
Ticket Type
Zone 1
Zone 2
Youth Single £1.35 £1.65
Youth Day  £2.70 £3.40
Youth Weekly £11.00 £13.50
Youth 4-Weekly £34.00 £40.00
Youth Annual £350.00 £415.00

Download our fare information here.

We’re very excited about the upcoming developments for Newport Transport in 2020. Not only we will have the new ticket machine system, but we also have the arrival of fourteen brand new fully electric zero-emission buses and will be launching a mobile-ticketing app, putting us in good stead for the new decade. We would like to thank our passengers for their support and loyalty and would welcome all car users to give the bus a try, as fewer cars on the road will make for easier bus travel and cleaner air for all.


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