Newport Bus Blog

Further Timetable Updates Due To Coronavirus

Newport Transport - Friday, April 03, 2020

From Monday the 6th of April. we are introducing further reductions to our service timetable. The services will run Monday to Saturday only at the exception the 60 service Monmouth that will operate Monday to Friday.

We are determined to keep on providing transportation for keyworkers and for essential travel despite an understandable heavy reduction in passenger numbers. When reviewing the timetable, we took into consideration the travelling needs of people going to work. Download the timetable listing here

We will also carry on with offering FREE alternative transport to NHS and emergency services personnel who live in Newport and Cwmbran where the bus service times do not suit. The NHS personnel who needs to use our alternative travel arrangements can get in touch, providing a telephone number, pick up point, place of work and shift times either via email to nhs-support@newporttransport.co.uk or phone on 01633 211 202.

Newport Bus also ask its passenger to respect the following social distancing measures on its services. The driving staff will only allow 50% of the seating capacity to be utilised. We ask customers not to sit together and to refrain from using the seats directly behind the driver.

All updates with regards to Newport Bus Coronavirus measures are available HERE. The timetables can be downloaded at www.newportbus.co.uk/journey-planner or on the Traveline Cymru website (www.traveline.cymru).

Introducing Contactless Payment for all bus fares

Newport Transport - Wednesday, February 26, 2020

RIDE CONTACTLESS WITH NEWPORT BUS

We're delighted to annouced that from Sunday 1st March, passengers on Newport Bus will be able to pay using their contactless-enabled bank card for all fares and weekly top-up on their Passport and Bamboo smartcards. The new ticketing machines will also allow passengers to make smartphone payment such as Apple Pay or Google Pay when set up on their mobile device.

Following investment in a new ticketing system, we are now in position to offer contactless payment onboard our entire fleet of local buses.

Contactless payment will simplify the way people pay for their fares and will be especially beneficial in encouraging the occasional bus users to make a switch to bus travel. As the City of Newport is continually attracting more visitors, thanks to the opening of the ICC Wales and other acclaimed events across the City, we expect this will contribute to promoting greener journeys.

This faster method of payment - you only need to ask your driver for the ticket you want and pop bank card onto the reader for your ticket to be printed – will speed up boarding time and make bus travel a better, and easier experience for all. Here how:

CONTACLESS INFOGRAPHIC

The contactless system chosen by Newport Transport is the Ticketer ETM system, which is the industry’s most innovative ticketing solution, and is designed to give passengers the widest possible range of payment options. These new machines fitted with improved GPS-locator will also improve Newport Bus’s ability to provide real-time information. In time, this invaluable data will help deliver a more efficient and reliable bus services for our customers.

“Ticketer are delighted to be involved in this new development for Newport Bus” comments John Clarfelt, CEO of Ticketer “ The convenience of using contactless will allow their passengers greater flexibility and will make bus travel accessible to all, which in turn encourages more people to take the bus.

Scott Pearson, our Managing Director encourage everyone to do something bold and try the bus! In lights of the current environmental challenges and increase in congestion, bus travel needs to become a method of choice and a real alternative to the car.

 




Higher Frequency on Route 15 and 16 - Bettws

Newport Transport - Monday, June 03, 2019


We’ve listened to your feedback, and from the 9th of June 2019, there will be a higher frequency of buses coming your way linking the City Centre and Bettws. With a bus every 7 or 8 minutes throughout the day, it makes it a lot simpler for you to travel back and forth to the city centre, for work or leisure.

Read on to find out about the changes and our thanks to you our loyal customers.

The routes remain the same with the 15 service going anti-clockwise and the 16 service clockwise along Monnow Way. However, we’ll be operating each service every 15 minutes for most of the day, giving you the option to travel with the 15 or 16 service from Monnow Way every 7 or 8 minutes.

The main improvements to the schedule are summarised below:

Monday to Friday

Service No. Current service From June 9, 2019
15 Every 20 minutes from 9:45 till 14:05 (from the bus station Every 15 minutes from 7:32 till 18:02 (from the bus station)
16 Every 20 minutes from 9:55 till 14:15 (from the bus station) Every 15 minutes from 7:25 till 18:07 (from the bus station)

Saturday

Service No
Current Service
From June 9, 2019
15 Every 30 minutes from 8:55 till 14:05 (from the bus station) Every 15 minutes from 7:32 till 17:47 (from the bus station)
16 Every 20 minutes from 10:15 till 14:15 (from the bus station) Every 15 minutes from 7:25 till 17:55 (from the bus station)

Your early mornings, evenings and Sunday services remain unchanged.


At Newport Bus, we are committed to working with Newport communities and would like to say thank you for your loyalty and input given.

PRIZE DRAW

NEWPORT BUS TICKET

Therefore, to celebrate the launch of the new improved bus timetable for the Bettws services, we will be running a prize draw for the bus users who purchase their tickets (or swipe their smartcards!) on the 15 and 16 bus routes between Monday 10 and Saturday 15, June. You just need to keep your bus tickets safe!


The draw will take place on Wednesday 19 June. We will electronically select 5 winning ticket numbers from the tickets sold during that period. The 5 winning tickets will be announced on our social media platforms, Facebook and Twitter, and displayed in our Travel Centre in Friars Walk. Don’t forget to follow us - Facebook and Twitter

What are the prizes?
⦁ One-month free bus transport – start date of your choice
⦁ A day trip (coach only) for up to a family of four – to be chosen from our day trip Spring/Summer and Autumn/Winter 2019 programmes
⦁ Three Freedom cards pre-loaded with £10.00 of credit.



Where do I get the new timetable?
The new timetable leaflets will be available at our Travel Centre in Friars Walk or our depot at 160 Corporation Road, Newport from the 1st of June. You can also download the new timetable to your mobile device from our website.

We're looking forward to seeing you on our buses.

Enjoy a book on us when you ride with Newport Bus

Newport Transport - Wednesday, May 15, 2019

 


As the principal bus operator in the city of Newport, we are delighted to announce the release of free personal on-board entertainment on all our main bus routes. Newport Bus vehicles are now equipped with the Bustle Entertainment platform!

Thanks to an update of our on-board Wi-Fi system, Newport Bus can now offer passengers with free access to audio and visual entertainment, such as e-books, audiobooks, podcasts, magazines and games.

The system is simple, with the entertainment platform appearing automatically on the login screen when passengers connect to the on-board Newport-Wifi using their mobile device, phones or laptops.

From the main page, the customer can choose from a selection of e-books, audio books and podcasts as well as browse magazines or play games. They can come back to the portal and their chosen activity later too, by simply entering www.bustlewifi.com while connected to the on-board WiFi hotspot. The content is managed by a third-party company is renewed every 3 months. Passengers have also the option to simply go online by selecting the Go Online button.

And, there’s no need to create an account or download an app to take advantage of this!

As Morgan Stevens, our Director of Delivery explains:” A bus journey to work or school is becoming more than just a journey, but a time to unwind and relax, especially on the extended routes of Cardiff, Cwmbran and Chepstow.”

We’re delighted to be able to bring a free entertainment package to our customers. At Newport Bus, we always strive to deliver the best journey experience to the people of Newport and the surrounding communities.

 


Newport Bus Fleet Luxury New Mercedes Minibuses

Newport Transport - Saturday, August 22, 2015

With comfortable leather seats, these brand new luxury 19 seat Mercedes Minibuses are perfect for traveling in smaller groups. Our air conditioned luxury mini-buses are available for short term hire, airport transfers, concerts, party nights, business functions and special occasions - seating up to 19 passengers. Our mini-buses feature radio and CD players, seatbelts, and a spacious luggage compartment. Read more ..... or BOOK ONLINE.





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