Re-introduction of services to Allt-yr-yn and Brynglas

2 weeks ago Wed 15th Jun 2022

Newport Bus, the main operator of bus services in Newport and Monmouthshire have announced the re-introduction of a scheduled bus service to Allt-yr-yn and Brynglas and the return to up to an hourly service for Pillgwenlly improving service frequencies in these areas of the city, starting Monday 20 June.

Route 14 returns as the Alt-yr-yn – Ridgeway service following the feedback from the residents in the area. The 14 service will be circular, leaving from Stand 7 at the bus station via Malpas Road. It will serve Barrack Hill, Allt-yr-yn View, Allt-yr-yn Road, Sorrel Drive, Allt-yr-yn Avenue, Ridgeway Hill, Edward VII Avenue, Fields Road and Queens Hill to return to the bus station via Malpas Road. The new service will operate hourly Monday to Friday and two-hourly on Saturdays.

The Brynglas service, now route 13, will be an hourly service Monday to Friday and a two-hourly service on Saturdays. This new service will follow a simpler route, up and down Brynglas Road to the Brynglas turning circle, to offer a faster and more direct link to the city centre and connections to the services operating via Malpas Road such as the X30 to Cardiff.

To improve journeys to and from the Harlech Retail Park via the Pillgwenlly area and Môn Bank, the frequency of the 40/41 service will return to an hourly service Monday to Friday.

Alex Clarke, the new Commercial Officer for Newport Transport, explains: "With the last COVID restrictions lifted and thanks to the rationalisation of our resources, we are delighted to address some of the feedback received from our customers. The two new routes, 14 Allt-yr-yn - Ridgeway and 13 Brynglas, will remain under review over the next few months to gather passenger usage data and feedback."

Newport Bus take this opportunity to assure its customers that their feedback is taken on board and endeavour to accommodate when and where it is viable and practical to do so. 

As a long-established bus operator in Newport, Newport Transport understands the requirement and specifics of the city. In addition, the company is committed to developing an efficient and sustainable public transport service in response to the air pollution, climate change and cost of living crisis.

Full details below: 

Route 13 - Brynglas
Route 14 - Allt-yr-yn & Ridgeway
Route 40-41

New Routes Frequently Asked Questions (FAQs): 

What route does it take?
Route 13: The service operates a circular route from Friars Walk Bus Station via Malpas Road, Brynglas Road to the turning circle. From Brynglas it
operates via Brynglas Road and Malpas Road to Friars Walk Bus Station.

Route 14: The service operates a circular route as follows: Friars Walk Bus Station, Malpas Road, Barrack Hill, Allt-yr-yn View, Allt-yr-yn Road, Sorrel Drive/Comfrey Close, Allt-yr-yn Avenue, Ridgeway Hill, Edward VII Avenue, Fields Road, Queens Hill and Malpas Road to Friars Walk Bus Station.

Where do the new routes stop in the city centre? Route 13 and 14 uses stand 7 in Friars Walk Bus Station.

Does it just stop at the points in the timetable, or can I get on at other bus stops? You can get on and off at any stop along the route. 

Can I hail the bus at other places that are not bus stops? Unfortunately no, we don’t operate a hail & ride facility on this service; but there are many bus stops conveniently located along the route.

Do I need to book the bus? No. Route 13 is a conventional bus service – just hop on whenever you need us.

Will fflecsi continue to operate? Yes. The new routes operate in addition to fflecsi. You can still use fflecsi if you want to make other journeys.

Where can I get more information or give feedback? We’ll be updating bus stops along the route, providing posters for notice boards as well as printing new timetable leaflets. You can also download the Newport Bus app for real-time information and purchase your tickets. 

We’re always happy to answer questions and to have your feedback via our contact form www.newportbus.co.uk/get-in-touch. If you’d prefer to call us, our number is 01633 670653.