Transport Support NHS / Emergency Services COVID-19

As Newport main bus operator, Newport Bus will provide free bus transport on its network of bus services for the duration of the COVID-19 pandemic to NHS, Ambulance, Fire and Police Services personnel. Simply show your staff ID badge to the driver. 

We also offer alternative transportation to NHS Staff and Emergency services workers when the current timetable is not suitable as follows:

  • Pick up of residents from Cwmbran and Newport (from their closest bus stop or safe place)
  • Drop off in Newport only (Royal Gwent Hospital, St Woolos, St Cadocs, Police stations, Fire Station)
  • Monday to Friday mini bus service with multiple pick up and drop off points expected

To arrange email name, phone number, pick up point, drop off point and shift times to nhs-support@newporttransport.co.uk or ring 01633 211202

We will contact you by phone between the hours of 9:00 and 16:00 or as soon as possible the next day. This service will be provided for as long as we are able to provide the service.

This alternative transport provision is available for those NHS staff / Emergency Services personnel living in both Newport and Cwmbran working in Newport where there is not an alternative Newport Bus service operating. When boarding any of our services simply show your staff ID badge to the driver.

If you work elsewhere, we welcome your feedback and will try to accommodate whenever possible.